BankMobile Vibe Account

VCCCD's Process for Student Financial Aid Disbursements:

Ventura County Community College District has partnered with BankMobile to process Financial aid student refunds. The Refund Selection Kit will be mailed to all students expecting to receive a financial aid disbursement. To view our institution's contract with BankMobile, a Division of Customer Bank, click here.

Expecting a Refund?

Look for your Refund Selection Kit. It looks like this: 

Green Envelope Image

Once you receive your Refund Selection Kit, follow these easy steps:

1. Visit

2. Enter your Personal Code

3. Select how you'd like to receive your money

4. Complete your profile

Images of icons showing envelope, open envelope, mobile banking images

Your options for receiving your refunds are:

Electronic Deposit to another Account

Money is transferred to another account the same business day BankMobile receives funds from your school. Typically it takes 1-2 business days for the receiving bank to credit the money to your account.

Electronic Deposit to A BankMobile Vibe Account

If you open a BankMobile Vibe account (upon identity verification), money is deposited the same business day BankMobile receives funds from your school.

Frequently Asked Questions:

How are refunds from Ventura County Community College delivered to students?

Once your refund preference is selected, funds are sent from VCCCD to BankMobile who then disburses the refunds according to your selection.

How do I get my unique Personal Code?

VCCCD students expecting to receive a Financial Aid disbursement will receive a Refund Selection Kit from BankMobile in the mail at their primary address on file with VCCCD.

What do I do if I don't have a Personal Code?

Go to to track it online.

What are my options for receiving Financial Aid or other refunds?

Electronic Deposit to another account.
Electronic Deposit to a BankMobile Vibe account.

How do I set up the electronic deposit to another bank account?

In order to have your refund deposited to your bank, select electronic deposit to another account as your refund preference as soon as you receive the unique Personal Code by visiting

What exactly is the BankMobile Vibe Account?

The BankMobile Vibe Account is a fully functioning FDIC Insured checking account with no minimum balance, no monthly fees and offers a world of great benefits such as:

  • Free access at Allpoint® ATMs
  • Free checks
  • No NSF/overdraft fees
  • Free card on/off switch
  • The ability to make purchases anywhere Debit MasterCard® is accepted.

Banking services provided by Customers Bank, Member FDIC. The BankMobile Vibe account is issued by Customers Bank pursuant to license from MasterCard International Incorporated. The card is administered by BankMobile.

NOTE: The BankMobile Vibe Account is a checking account and standard banking fees will be applied when applicable. Please review the BankMobile Fee Schedule for a complete list of all applicable banking fees.

How will I know when my Financial Aid or other refund has been electronically deposited to the BankMobile Vibe Account?

When your refund has been deposited to your BankMobile Vibe Account, BankMobile will send an email to the address you entered during the set up of your account.  Additionally, you can view the details of your BankMobile Vibe Account by accessing your statement online at or by signing up to receive text messages sent directly to your cell phone with Mobile Alerts.

Contacting BankMobile Disbursements:
Phone: 1-877-327-9515