Distance Education Help

Getting Started

If you are taking a Distance Education class, you will be accessing your online course through Desire2Learn(D2L), the Learning Management System for Moorpark College, Oxnard College and Ventura College. The following information will help you prepare your computer to ensure the best experience in D2L.

System Requirements

As of December 27, 2013

 

Minimum Requirements* Recommended*

Operating system

Windows XP,
Windows Vista,
Windows 7

Mac OS X

Windows 7

Mac OS X 10.7(Lion)

Video

Minimum resolution of
1024 x 600

Resolution of 1024 x 768+

Internet speed

56K modem

Cable modem, DSL

Java

JRE 1.6.x

JRE 6 update 31

Browser

Windows:
- Chrome
- Firefox 17.0 +
- Internet Explorer 9 or 10
NOTE NOTE: Internet Explorer 11 is not compatible with Desire2Learn.

Mac OS X:
- Chrome
- Safari 5.1 +
- Firefox 17.0 +

Windows:
- Chrome (Newest)
- Firefox (Newest)
- Internet Explorer 10


Mac OS X:
- Chrome (Newest)
- Firefox (Newest)

Mobile Web

- iOS 5 with Safari 5.1+
- iOS 6
- Android 2.2+
- Blackberry 7 and 10

 

Tablet

- Android Browser (newest)
- iOS Safari (newest)
- MS Surface Internet Explorer 10
- Playbook Browser (newest)

 

Javascript

Enabled

Enabled

Cookies

Enabled

Enabled

* Requirements and recommendations subject to change due to developments in technology.

Plug-ins & Downloads

All plug-ins listed here are free and safe. If you do not already have these plug-ins, click the links below, and follow the instructions to download and install them on your computer. Depending on the content in your courses, you may need some or all of the following downloads.

Required

  • Java (For PC Users)
    Allows you to fully utilize the features of Desire2Learn. Click the above link to make sure you have the recommended version for your system.

    Note: If you have trouble installing the recommended version, you may need to uninstall earlier versions.
  • Java (For Mac Users)
    Use the Software Update feature (available through the Apple menu) to make sure you have the recommended Java version for your computer. Make sure Java is enabled in your web browser.

Strongly Recommended

  • Windows Update(For PC Users - Note: You must be using Internet Explorer to run this service.)
    Regularly update your computer with the latest software from Microsoft to boost the security and reliability of your Windows PC.
  • Apple Software Update (For Mac Users - From the Apple menu, select Software Update)
  • Adobe Reader
    Allows you to view PDF files.
  • Adobe Flash Player (10.1 +)
    Allows you to view various multimedia activities and web animation.
  • QuickTime
    Allows you to view various online video formats.

If Needed

  • Office Online File Converters and Viewers
    • Converters allow you to open files created by people using different versions of your Office programs.
    • Viewers provide a means for people who don't have Office programs to see your work. You can provide them with the appropriate viewer along with your Office files.
  • OpenOffice.org
    If you do not have Microsoft Office, you can download this free, open source alternative.
    Note: If you choose to use Open Office, please consult with your instructor regarding the file types they can accept. You can use the Save As function of Open Office, and choose Save As Type to save your files in a format that is compatible with Microsoft Office, for example.
  • Flip4Mac(For Mac Users)
    Allows Mac users to view WMV videos using the QuickTime player.
  • Windows Media Player(For PC Users)
    Allows you to view WMV videos.

Browser Settings

Trusted Sites

If you are using Internet Explorer as your browser, you will need to set d2l.vcccd.edu as a trusted site. Mozilla Firefox and Safari do not have a Trusted Sites setting.

Internet Explorer
  1. Click Tools > Internet Options.
  2. Click the Security tab.
  3. Click the Trusted Sites button.
  4. Click the Sites button.
  5. In the Add this web site to the zone area, type d2l.vcccd.edu, and click Add.
  6. Make sure the Require server verification (https:) for all sites in this zone box is unchecked.
  7. Click Close to close the Trusted Sites window.
  8. Click OK to to close the Internet Options window.

Pop-up Blockers

You will need to configure your browser's pop-up blockers to allow pop-ups from Desire2Learn.

Internet Explorer
  1. Click Tools > Pop-up Blocker > Pop-up Blocker Settings.
  2. In the Address of web site to allow area, type d2l.vcccd.edu
  3. Click Add. Then click Close.
Mozilla Firefox
  1. Click Tools > Options.
  2. Click the Content button.
  3. Click the Exceptions button next to the Block Pop-up Windows option.
  4. In the Address of web site area, type d2l.vcccd.edu
  5. Click Allow. Then click Close.
  6. Click OK.
Safari
  1. Click Safari> Preferences.
  2. Click the Security button.
  3. Uncheck the option to Block Pop-up Windows.
  4. You may wish to check this option again when you are not using Desire2Learn.
Toolbars

In addition to your browser's pop-up blockers, you may have installed toolbars such as Google, Yahoo!, AOL, MSN, etc. which include their own pop-up blockers. These blockers will need to either be disabled or configured to allow pop-ups from d2l.vcccd.edu.

File Downloads

You will probably be required to download a number of files via Desire2Learn. You can change some browser settings to determine how your browser handles file downloads.

Internet Explorer
  1. Click Tools > Internet Options.
  2. Click the Security tab.
  3. Click the Custom Level button.
  4. In the Settings area, scroll down to the Downloads section.
  5. Under Automatic prompting for file downloads, choose Enable.
  6. Under File Download, choose Enable.
  7. Click OK to close the Security Settings window.
  8. Click OK to close the Internet Options window.
Mozilla Firefox
  1. Click Tools > Options.
  2. Click the Main button.
  3. In the Downloads section, set the options for how you would like your browser to handle file downloads.
  4. Click OK.
Safari
  1. Click Safari > Preferences.
  2. Click the General button.
  3. Set the options in the Save downloaded files to section.
  4. Close the General window.