Water & Wastewater Management

This course is a study of the supervisor's administrative responsibilities managing public utilities. Subjects covered include utility operations and maintenance planning; asset management; water resource management and planning; wastewater system capacity; utility security and emergency response planning (includes federal requirements and guidelines for communicating with the public); financial management (utility capital financing; establishing rates, fees & charges; budgeting); customer service and public relations; supervision of operations and managing employees, industrial safety, and other workplace responsibilities.