Web Relations & Experiences

 If you have questions or issues regarding the MyVCCCD Portal, visit the MyVCCCD Portal Help Page. 

Under the Department of District Outreach & Marketing, the area of Web Relations and Experiences oversees the day to day support and operations regarding District and College Websites, Web Accessibility, Chatbots, and Online Tools and Resources. Training Sessions are developed and offered for assigned VCCCD Employees updating websites, creating documents, and other online public-use resources found on our websites.

Areas of Support and Oversight:

  •   Websites
    • Web Design and Content Management
    • Websites User Training and Management
    • Websites Analytics and Research
    • Zoom Webinars and YouTube Livestreaming (Districtwide)
  •  Chatbots
    • Website Chatbots
    • Website LiveChat
    • Chatbot Knowledgebase and User Support
    • Chatbot Analytics and Research
  •   Websites Accessibility and Online Resources
    • ADA/Section 508/WCAG Compliance
    • Accessibility Training for Web, Tools and Resources
    • Media Accessibility Support
    • Document Accessibility Support

Services and Resources