WorkFlow: TrackIT Service Request

The ability to submit TrackIT Service Requests has been added to MyVCCCD.

Instructions:

1. From within MyVCCCD on the "WorkLife" Tab, goto the "My WorkFlow Processes" channel.
2. Click the "Service Request: MC|OC|VC IT" link.
3. Enter a short problem description in the "Workflow specifics name" field and then click the "Start Workflow" button:
   
   NOTE: Do not enter anything in the "Workflow Note" field or use the "Attach File" feature.
4. You will see a message: "The Workflow was started successfully". Simply click the "Ok" button to continue.
5. Click the link that has the Workflow name you entered in Step #3.
6. Complete the request form by choosing a category, entering a detailed description of the problem/request, location, and your phone extension.
7. Click the "Complete" button.  Important - You must click the Complete button to submit the request:
   
8. Your request is automatically entered into the TrackIT system and you will receive an email confirmation.